infrastructure services

Operations support

The good news is that you choose. We can support you on-site at your facility or at one of our Global Solutions Centers, providing follow-the-sun delivery to meet the needs of small business or large enterprises — anywhere, anytime, in any language. Idea supports your server, database, network and mobile needs in the way that’s best for you and your business. For your Microsoft Windows needs, our systems management solutions give you invaluable insight into your Windows computing resources. Our detailed hardware, software and usage reports give you the data you need to analyze and streamline your infrastructure operations.

Infrastructure service offerings:

  • Unified communication
  • Enterprise messaging and collaboration
  • Exchange migrations
  • Mobility solutions
  • Desktop deployment and management
  • Systems management
  • Password automation
  • Identity and access management
  • Secure infrastructure
  • Storage and server consolidation
  • Technology assessments
  • Managed services
  • SQL server infrastructure
  • Architecture and strategy
  • IT optimization
  • Migration and consolidation

To reduce your administrative overhead of a deployed solution, our managed services can also assume the role of managing the day-to-day operations for you.