Rebecca Rogers Tijerino, Chief Executive Officer of Astadia and Idea
Rebecca Rogers Tijerino is the Chief Executive Officer of Astadia and Idea, where she focuses our vision, empowers our capabilities, and drives sales and operational disciplines on a day to day basis.
Prior to her appointment as CEO, Rebecca was President of Idea, a leading, global provider of innovative business and technology solutions with expertise in delivering full software development lifecycle and infrastructure solutions in several key areas of digital strategy, marketing and design, application development and management, infrastructure support and services, customer support. As CEO of the combined Astadia-Idea organization, Rebecca leads a market leading services and solutions partner with deep and broad expertise to deliver the results needed in today’s business environment.
Rebecca joined Idea from Adecco Group NA, where she began as Senior Vice President of the Midwest Division of Adecco General Staffing and rose to Chief Sales Officer for Adecco Staffing U.S., leading National and International Account Sales and Management, Alternative Delivery, Implementation and Supplier Diversity. Prior she was Vice President of Business Development and Principal for the ProStaff group of companies and previously held several executive positions at SeatonCorp, including chief sales officer.
Rebecca holds bachelor's degrees in business administration and psychology from Carroll University in Wisconsin.
Sandy Bateh, VP, Idea-Microsoft Partnership
Sandy Bateh has been involved in the technology industry for over 30 years. He has been with Idea for over seven years, serving as SME for Public Sector and owner of our Microsoft alliance. In this role, he has led Idea to be awarded numerous Microsoft Partner of the Year awards including the 2010 award for Microsoft Consulting Services for the Public Sector.
As the former CIO of the City of Jacksonville, Sandy managed a team of 240 people with an annual budget of over 45 million. He is frequently quoted in major technical trade and business magazines and has served on numerous Industry Advisory Councils. Sandy also serves on the Global World Wide Services Microsoft Partner Advisory Council.
Ed Cox, VP, Idea Infrastructure Services
Ed Cox is a senior level manager with over 35 years experience in IT Services, including 15 years with Ajilon Consulting, before its transition to Idea. Ed has experience at various levels of technical consulting roles, project management and corporate management for both IT staffing and IT professional services. As VP for Infrastructure Services, Ed is responsible for pre-sales, sales and delivery of all Idea Infrastructure offerings.
Dave Morgan, VP, Idea Customer Support
Dave Morgan is responsible Idea’s Customer Service, Service Desk and Business Process Outsourcing organization across North America. Dave is also responsible for Idea’s Global Solution Centers located in Montreal, Quebec, Canada and Raleigh, North Carolina.
Dave has worked with numerous global Fortune 500 companies developing service desk and BPO solutions to maximize efficiency and customer satisfaction. Dave has extensive experience in contact center operations, contact center implementation and consolidation, and contact center service improvement.
Dave has over 22 years of IT experience spanning Program Management, Systems Engineering, Configuration Management and Quality Assurance and Control. In addition, Dave holds the ITIL Service Manager Certification.